Slate
Guides

Configure Email Domain

Verify a custom email domain for branded outbound communication.

Configure a verified email domain so you can send all outbound communication from your organization's address (e.g., team@yourbusiness.com).

Step 1: Add your domain

  1. Go to Settings → Company Settings → Email Domains
  2. Click "Add Domain"
  3. Enter your domain (e.g., yourbusiness.com)

Step 2: Add DNS records

Slate displays the DNS records you need to add. Go to your domain registrar (GoDaddy, Cloudflare, Namecheap, etc.) and add:

  • DKIM records for email authentication
  • SPF record to authorize Slate to send on your behalf

Copy each record exactly as shown.

Step 3: Verify

Click "Verify" in Slate. Verification may take a few minutes depending on DNS propagation.

Step 4: Add senders

Once verified, add email addresses you want to send from:

  1. Go to the Senders section
  2. Add addresses like sales@yourbusiness.com or support@yourbusiness.com
  3. Set one as the default sender

Result

All outbound email from conversations, automations, and document notifications will be delivered from your verified domain.

To also receive inbound email (for conversations), contact support to configure inbound routing for your domain.