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Configure an Automation

Build a multi step workflow automation with triggers, conditions, and actions.

This guide walks you through creating a common automation: a delayed follow up email triggered by item creation.

Step 1: Open automations

Go to Settings → Company Settings → Automations and click "Create Automation".

You can start with a blank automation or choose a template to get started faster.

Step 2: Set the trigger

Choose "Item created" as the trigger. This fires whenever a new item is added to the pipeline.

Step 3: Add a wait step

Click "Add Step" and choose Wait. Set it to 3 days.

This tells Slate to pause the automation for 3 days before continuing.

Step 4: Add a condition (optional)

Add a Condition gate step: check that the item's status is still "Open". This way, if the item was already moved to "Won" or "Lost", the follow up is not sent.

Step 5: Add the email action

Click "Add Step" and choose Action → Send email.

Select an email template (or create one). Templates support variables like {contact_name} and {item_name} that fill in automatically.

Step 6: Save and enable

Save the automation and toggle it on. From now on, every new item will automatically get a follow up email after 3 days.

More ideas

  • Automatically assign items to team members based on source
  • Move to stage when a proposal is accepted
  • Send a webhook to notify an external tool
  • Remind the assignee if an item has not moved in 2 weeks

See Automations for the full list of triggers, steps, and actions.