Configure an Automation
This guide walks you through creating a common automation: a delayed follow up email triggered by item creation.
Step 1: Open automations
Go to Settings → Company Settings → Automations and click "Create Automation".
You can start with a blank automation or choose a template to get started faster.
Step 2: Set the trigger
Choose "Item created" as the trigger. This fires whenever a new item is added to the pipeline.
Step 3: Add a wait step
Click "Add Step" and choose Wait. Set it to 3 days.
This tells Slate to pause the automation for 3 days before continuing.
Step 4: Add a condition (optional)
Add a Condition gate step: check that the item's status is still "Open". This way, if the item was already moved to "Won" or "Lost", the follow up is not sent.
Step 5: Add the email action
Click "Add Step" and choose Action → Send email.
Select an email template (or create one). Templates support variables like {contact_name} and {item_name} that fill in automatically.
Step 6: Save and enable
Save the automation and toggle it on. From now on, every new item will automatically get a follow up email after 3 days.
More ideas
- Automatically assign items to team members based on source
- Move to stage when a proposal is accepted
- Send a webhook to notify an external tool
- Remind the assignee if an item has not moved in 2 weeks
See Automations for the full list of triggers, steps, and actions.